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Elias Makere, FSA, MAAA
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ASOP 2 | §3.4 | DETERMINATION PROCESS FOR NGE SCALES

When determining NGE scales for future sales of a new or existing product and for in-force policies in accordance with the NGE framework, the actuary should take into account the determination policy and the following:
a. the appropriateness of the models, methods, and profitability metrics;

b. how the anticipated experience factors relate to NGE scales;

c. the consistency of NGE scales with policy provisions;

d. any limits on NGE scales due to regulatory constraints;

e. any limits on NGE scales due to guaranteed elements; and

f. the impact on or from reserve, profitability, capital, surplus, and marketing objectives.
The actuary may take into account practical constraints and any other relevant circumstances.

The actuary may use approximation methods, such as smoothing and interpolation, when determining NGE scales.

If, in the actuary’s professional judgment, the actuary believes that following the determination policy when determining NGE scales would be inconsistent with the guidance in section 3.2, the actuary should consider discussing these inconsistencies with the insurer. The actuary should document any unresolved inconsistencies and should consider providing advice consistent with section 3.2.2. 3.4.1 Determination Process for Future Sales of a New or Existing Product When determining NGE scales for future sales of a new or existing product, the actuary should take into account the following:
a. how anticipated experience factors were developed and whether they reflect the product’s features, intended markets, distribution methods, underwriting procedures, and policy classes (see section 3.3.1);

b. how NGE scales are structured to cover costs under the product design, as well as the potential impact on profitability if policyholder behavior varies from expectations;

c. that NGE scales are determined with the expectation that they will not be revised unless the anticipated experience factors change;

d. whether the NGE scales are consistent with the language of the policy;

e. projected profitability;

f. constraints on the ability to revise NGE scales to reflect future changes in anticipated experience factors (for example, guaranteed elements, contractual limitations, development and implementation cost, systems constraints); and

g. how elements of the determination policy affect the ability to revise NGE scales after issue.
The actuary may use prior analysis in the determination of the NGE scales, if appropriate. For example, changes in credited interest may be based on a previously established interest rate spread.

The actuary should document the NGE determination process and results, including how items (a)–(g) and any prior analysis were taken into account.

The actuary should consider conducting sensitivity analyses to evaluate the impact of future deviations from the anticipated experience. The actuary should consider recommending how often such anticipated experience factors be reviewed.

3.4.2 Determination Process for In-Force Policies

The determination process for inforce policies consists of reviewing prior determinations, analyzing emerging experience relative to anticipated experience factors, considering whether to recommend a revision in the NGE scales, and, if a revision is to be made, determining the revised NGE scales.

3.4.2.1 Reviewing Prior Determinations

The actuary should review prior determinations, including the original determination in effect at the time of policy issue. This may include information such as previous anticipated experience factors, profitability metrics, pattern of profits, NGE scales, and other assumptions.

If the information related to prior determinations is not available or incomplete, the actuary should reconstruct prior determinations to the extent practicable and necessary for the determination process, and document the methods and assumptions used. If reconstructing the prior determinations is not practicable due to incomplete information or other limitations, the actuary should select and document a reasonable approach to gain an understanding of the prior determination.

3.4.2.2 Analyzing Experience

When analyzing how experience is emerging relative to anticipated experience factors, the actuary should take into account the following, if applicable:
a. the time elapsed since the last analysis of experience;

b. the credibility of experience;

c. the size of the relevant group of policies or policy classes, such as number of policies, premium volume, insurance amount, or account value;

d. the materiality of any change in the experience relative to the existing anticipated experience factors;

e. whether existing anticipated experience factors, including any projected trends, are supported by actual experience; and

f. whether profitability was particularly sensitive to changes in any anticipated experience factors, as disclosed in previous actuarial reports.
The actuary should recommend that the anticipated experience factors be updated, if warranted by the results of the analysis.

The actuary should document how (a)–(f) above and any additional relevant items were taken into account.

3.4.2.3 Considering Whether to Recommend a Revision to NGE Scales

When considering whether to recommend a revision to NGE scales, the actuary should take into account the following, if applicable:
a. time elapsed since NGE scales were last reviewed;

b. the anticipated experience factors that are used for revising NGE scales under the terms of the policy and applicable law;

c. deviations in emerging experience from what was assumed in the prior determination of NGE scales;

d. how any recommended revision could affect reserves, capital, reinsurance, and taxation;

e. the appropriateness of the profitability metrics and objectives. For example, an internal rate of return metric may have been used at policy issue, but a different metric may be appropriate when applied to in-force policies;

f. the change in the prospective profitability due to the change in anticipated experience factors and any additional factors for which a change may be reflected in the determination of NGEs under section 3.2(b), the terms of the policy, and applicable law;

g. the complexity of the analysis needed. For example, when changing credited interest rates, the actuary may limit the analysis to changes in investment income, while other changes, such as COIs, may require more complex analysis and modeling, which could reflect multiple anticipated experience factors and require consideration of other NGEs;

h. whether other analyses, such as sensitivity analysis, are needed;

i. costs, practical implementation difficulties, and materiality of making revisions to the NGE scale; and

j. potential impacts on the policyholder (for example, policyholder behavior or policyholder equity) or the insurer of revising or not revising NGE scales to reflect changes in anticipated experience factors.
The actuary should document the results of the analysis, including how (a)-(j) above and any additional relevant items were taken into account, whether the actuary recommends a revision or not.

3.4.2.4 Determining the Revised NGE Scales

When determining revised NGE scales, the actuary should take into account the provisions of section 3.4.1(a)-(g) and should
a. identify the anticipated experience factors to be used when revising NGE scales, taking into account the terms of the policy and applicable law;

b. base the revision of the NGE scales on changes in the anticipated experience factors identified in (a) above; and

c. determine new NGE scales using a method that is consistent with sections 3.2(a) and 3.2(b). For example, it might be appropriate to use a method to determine the revised NGE scales such that the prospective profitability from the time of revision, taking into account the prospective pattern of profits by duration, is not materially greater than that using the original NGE scales and original anticipated experience factors, holding all other assumptions constant between the projections.
The actuary may use approximation and smoothing methods that are reasonable in relation to the costs and benefits provided.

The actuary should perform an appropriate level of analysis based on the anticipated experience factors and the type of revision being considered. The actuary may use relevant prior analysis in making the determination. For example, as discussed in section 3.4.2.3(g), changing COIs may require more complex analysis and modeling than routine changes in credited interest rates, which may rely on prior interest rate spread analysis. The actuary should ensure that the method and results of any analysis used to support the determination of the revised NGE scales, including how the provisions of section 3.4.1(a)-(g) and any additional relevant items as noted above were taken into account, are documented or addressed in prior documentation.

3.4.2.5 Additional Considerations

When recommending or determining a revision to NGE scales, the actuary may consider using additional anticipated experience factors that were not part of the previous determination of NGE scales, such as a new tax-related expense.

If circumstances arise under which the insurer allocates past losses or gains by making adjustments to the NGE scales, for example, due to regulatory requirements, the actuary should document the circumstances and should consider recommending a methodology to separately account for such adjustments when considering future determinations of the NGE scales.
ASOP 2 | Commentary Section 3.4 | COMMENT ON SECTION 3.4
Section 3.4, Determination Process for NGE Scales
CommentResponse
One commentator suggested adding “the actuary should consider discussing these differences with management” in the last paragraph of section 3.4.The reviewers added clarifying language to section 3.4.
One commentator questioned using the word “relationship” in (b) and (f).The reviewers clarified the language in sections 3.4(b) and (f) in response to this comment.
One commentator suggested combining sections 3.2 and 3.4.The reviewers disagree with combining sections 3.2 and 3.4 but clarified the language in section 3.4 to reference section 3.2 in its entirety.
One commentator suggested that sections 3.4(f), 3.2.2(c), and 3.2.1(e) are inconsistent.The reviewers clarified the language in these sections to improve consistency.
Section 3.4.1, Determination Process for Future Sales of a New or Existing Product
CommentResponse
Two commentators suggested adding “if applicable” after “following.”The reviewers disagree and made no change in response to this comment.
One commentator questioned whether the section works for rates based on the market or based on an index.The reviewers added clarifying language to the definition of Nonguaranteed Element (NGE) in section 2.4 in response to this comment.
One commentator suggested that there is a bias in this section toward negative NGE changes and toward changes that are made infrequently, such as COI.The reviewers disagree that the language is biased toward negative NGE changes. The reviewers added an example of a change that could be made more frequently.
Section 3.4.1(d)
CommentResponse
One commentator suggested (d) was redundant with (f) and suggested deleting (d).The reviewers disagree and made no change.
Section 3.4.1(g)
CommentResponse
One commentator found the reference to section 3.4.2.4, which then refers to section 3.2, circular and confusing and suggested deleting (g).The reviewers deleted the reference to section 3.4.2.4 and clarified the language in response to this comment.
Section 3.4.2, Determination Process for In-Force Policies
CommentResponse
One commentator said that it is unclear whether the anticipated experience factors being referenced are those that were identified in the past, those that are currently experienced, or those that are expected in the future.The reviewers believe the language of this section, as well as the definition of anticipated experience factor in section 2.1, is clear and made no change.
Section 3.4.2.1, Reviewing Prior Determinations
CommentResponse
One commentator suggested adding “may” in the second sentence of the first paragraph.The reviewers agree and made the change.
Section 3.4.2.2, Analyzing Experience
CommentResponse
One commentator said that this section could be interpreted as saying that favorable past experience must be reflected in future anticipated experience factors and asked for clarification.The reviewers disagree and made no change.
One commentator noted that experience can come from a variety of sources.The reviewers added item (b) to the list of examples in section 3.1 in response to this comment.
One commentator said this section should not be limited to the determination of in-force policies.The reviewers note section 3.4.1(a) addresses consideration of how experience factors were developed for future sales of a new or existing product and therefore made no change in response to this comment.

Section 3.4.2.3, Considering Whether to Recommend a Revision to NGE Scales

Section 3.4.2.3(e)
CommentResponse
One commentator suggested replacing “at issue” and “in force” with “determination” and “redetermination,” respectively.The reviewers disagreed with the suggestion but clarified the use of the term “determination” in section 1.2 in response to this comment.
Section 3.4.2.3(j)
CommentResponse
One commentator suggested replacing “policyholder” with “policyholder behavior.”The reviewers clarified the language.
Section 3.4.2.4, Determining the Revised NGE Scales
CommentResponse
One commentator questioned whether the reference to section 3.2 in this section conflicts with the reference to section 3.2 in the last paragraph of section 3.4.The reviewers clarified the language in the last paragraph of section 3.4.
One commentator suggested replacing “appropriate level of analysis” with language more similar to 3.4.2.3(g).The reviewers believe the guidance is appropriate and made no change.
One commentator suggested combining sections 3.4.2.4 and 3.4.2.3.The reviewers believe the guidance is appropriate and made no change.
Section 3.4.2.4(a)
CommentResponse
Two commentators suggested deleting section 3.4.2.4(a) because “the reference to ‘under the terms of the policy and applicable law’ makes this a legal question, not an actuarial one.”The reviewers clarified the language.
Section 3.4.2.4(c)
CommentResponse
Two commentators suggested deleting the “prospective pattern of profits by duration” from the example because it was too prescriptive.The reviewers clarified the language.
One commentator suggested deleting the entire example because this method may not be required by regulation.The reviewers kept the example but clarified the language.
Section 3.4.2.5, Additional Considerations
CommentResponse
One commentator suggested adding an example.The reviewers added an example.
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